We didn’t let Max, our CEO, leave his desk until he answered every single question that you asked us.
If you still don’t see an answer to your question fill the form at the bottom – and we’ll make sure to post the question and the answer to this page as soon as possible.
Costs & Profitability
How much will I earn?
This depends on the miner you have running and the current price of the crypto you are mining.
We like to use the website asicminervalue.com – because it can give you live profitability estimations for the specific machines you can purchase from us.
Please change the setting on their site from $0.14 to $0.07 – as that is the closest you can get it to our all in price of €0.06 kWh electricity & hosting costs.
Here is the page for our 14 TH/s Antminer S9s.
Here is the page for our 10000 sol Antminer Z9s.
This will show you estimated NET profit on one miner.
Why are your preinstalled miners more expensive, than on Bitmain's website?
The price on the Bitmain website doesn’t include any of the costs that you would eventually have to cover in order to start mining.
Our goal is to be fully transparent on pricing – because we want our customers to make money from mining.
Our preinstalled miner prices include
- Delivery from China to Russia
- Custom clearance
- Russian import VAT 18%.
- Bitmain PSU
10% installation costs
- rack slot
- network port
10% for hot swap fund to ensure problem-free operations for the whole lifetime of the unit.
It’s also worth considering that it takes some time to deliver and install the miner. Our preinstalled units may lag slightly behind Bitmain’s price drops but you can start mining on day one – and not lose out during delivery.
To have more control over the unit price you can try our new Direct Delivery option. You can now order miners from Bitmain to be delivered directly to our facilities. Check out cyberianmine.de/direct
Logistics & Maintenance
Can I pay my monthly energy & hosting costs in crypto, or only fiat?
It is now possible to pay your monthly costs with Bitcoin, or with fiat.
You can choose your payment method with every invoice that we send you.
How do I terminate the Hosting Agreement?
You can terminate it anytime with the following notification period. You simply notify us before the 15th of current month and we will terminate the agreement on the last day of that month.
After the contract is terminated you can decide what to do with the equipment
– we can either send it to you, wherever you are (you will have to cover the delivery costs)
– or we can recycle your unit for free, if you don’t need it anymore.
What happens if the unit fails?
We charge 10% of the cost of your machines to add you to the hotswap fund – you can pay for this any time after you have ordered your machines.
Bitmain provides their miners with a 6 months guarantee, including delivery and installation time. So in fact it is closer to only 5 months of an actual warranty period.
- If you’re signed up for our hostswap within the first 5 months, we immediately hot swap the gear, so you probably won’t even notice it
Then we take care about faulty device or PSU:
- We diagnose it onsite
- If we can do it ourselves (replacing a cooler, cable, or check the plugs and contacts etc.) we do it right away and start it again
- If needs be, we will manage the delivery to the local Bitmain repair shop in Irkutsk, or eventually China.
- We track the whole process and after the unit is repaired or replaced we set it all back
- During that time (which sometimes can take up to three months) you continue mining on one of our hot swap machines
After the warranty period it works the same, but there may be some costs that we will invoice you for, for replacement parts.
The hot swap fund option has no time limits. We’ve got your back all the way.
Why do you use the btc.com pool? Can I pick another one?
We encourage our clients to use btc.com pool for the following reasons.
It has many convenient tools to keep track on your earnings, including IOS/Android apps and clear website visuals with all the relevant details.
For Cyberian Mine, as an operator, we benefit from mass monitoring opportunities and a solid alert system that ensures a minimum response time to any issues. This helps us keep our operation running smoothly, minimising downtime and providing better mining profits for everyone.
Being the world’s biggest Bitcoin mining pool, it has proved to be stable and reliable. This leads to better rewards than other minor pools that can have unexpected downtime periods.
Still, it is your equipment and your decision, we can set it up the way you would like to.
Please, note that you take all the risks of moving to a different pool, but we will help you at every step on the way.